Refund policy

LaBeauChio Living — Return & Refund Policy

At LaBeauChio Living, we want you to love every piece you bring into your home. If something isn’t quite right, we are here to help. Please review our Return & Refund Policy so you know what to expect before making a purchase.

15-Day Return Policy

LaBeauChio Living offers a 15-day return period beginning on the date your item is received.

Eligible merchandise must be returned within 15 calendar days of delivery, unless otherwise required by applicable law.

To be eligible for a return, merchandise must be in the same condition in which it was received—unused, unworn where applicable, and with all original tags, components, accessories, manuals, and original packaging. Proof of purchase is required.

To begin a return, please contact us promptly at Hello@LaBeauChioLiving.com so we can review your request and provide return instructions.

Because some LaBeauChio Living products ship directly from our supplier and fulfillment partners, do not send merchandise back to the address shown on the original shipping label unless we specifically instruct you to do so.Return destinations may vary by product.

Returns must be authorized by LaBeauChio Living before shipment. Merchandise returned without prior authorization or sent to an incorrect return address may not be accepted or eligible for a refund.

Restocking Fee

Eligible customer-initiated returns are subject to a 15% restocking fee, which will be deducted from the amount refunded.

The restocking fee will not apply when an item is returned because it arrived damaged or defective, an incorrect item was shipped, or the return resulted from an error by LaBeauChio Living or one of our supplier or fulfillment partners.

Return Shipping

For customer-initiated returns, including returns due to preference, size, color, style, fit within the intended space, or a change of mind, return shipping costs are the responsibility of the customer.

Original shipping charges, expedited shipping charges, freight charges, white-glove delivery charges, and other delivery-related fees are non-refundable except when the return results from our error or where otherwise required by law.

Furniture, oversized, heavy, or specialty merchandise may require freight or specialized return transportation. These costs can be substantial. Customers should carefully review all product specifications, measurements, materials, colors, and dimensions before purchasing.

Damaged, Defective or Incorrect Items

Please inspect your merchandise promptly upon delivery.

If an item arrives damaged, defective, or incorrect, please contact Hello@LaBeauChioLiving.com within 48 hours of delivery and provide your order number along with clear photographs of:

The merchandise
The damage or defect
The shipping carton and packaging
Shipping labels where applicable

Please retain the merchandise and all original packaging while your claim is being reviewed.

Depending upon the circumstances, LaBeauChio Living or the applicable fulfillment partner may provide a replacement, replacement component, repair, return authorization, or refund.

Customers will not be charged a restocking fee or return shipping costs for verified damaged, defective, or incorrectly shipped merchandise.

Cancellations

Orders may be cancelled within the cancellation window provided at the time of purchase, provided the order has not already entered processing or fulfillment.

Because orders may be transmitted to our supplier and fulfillment partners shortly after purchase, cancellation cannot be guaranteed once processing, preparation, or fulfillment has begun.

Once an order has shipped, it cannot be cancelled and will instead be subject to the applicable terms of this Return & Refund Policy.

Final Sale & Non-Returnable Merchandise

Certain merchandise cannot be returned. This may include:

Items specifically identified as Final Sale
Custom, personalized, made-to-order, or special-order merchandise
Perishable goods, including certain foods, flowers, or plants
Opened or used personal care, beauty, hygiene, or sanitary products where return would be inappropriate for health or safety reasons
Hazardous materials, flammable liquids, or gases
Gift cards
Other merchandise that cannot legally or safely be returned

Any product designated Final Sale will be identified as such before purchase whenever applicable.

Sale or discounted merchandise is not automatically Final Sale. Unless specifically identified as Final Sale, eligible sale merchandise remains subject to this Return & Refund Policy.

Exchanges

We do not process direct exchanges.

If you would like a different product, size, color, or style, please return the original eligible merchandise in accordance with this policy and place a separate order for the replacement item.

Refunds

Once an authorized return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method, less any applicable 15% restocking fee, customer-responsible return shipping charges, or other non-refundable charges described in this policy.

Please allow up to 10 business days after refund approval for processing. Your bank or credit card issuer may require additional time for the funds to appear in your account.

If more than 15 business days have passed since your refund was approved, please contact Hello@LaBeauChioLiving.com.

Supplier-Specific Return Requirements

LaBeauChio Living works with a carefully selected network of brands, artisans, manufacturers, suppliers, and fulfillment partners. Certain merchandise may therefore have additional return requirements based on its size, construction, customization, shipping method, or other product-specific considerations.

Where additional restrictions apply to a particular product, we will disclose those restrictions on the applicable product page or before purchase.

Supplier-specific requirements will not limit consumer rights that cannot legally be waived under applicable law.

International Orders & Statutory Consumer Rights

Customers purchasing from outside the United States may have additional rights under the consumer-protection laws applicable to their location.

For merchandise shipped to the European Union, consumers generally have a statutory 14-day right of withdrawal for eligible distance purchases, subject to applicable exceptions and requirements.

Nothing in this Return & Refund Policy is intended to waive, restrict, or replace consumer rights that cannot legally be waived or limited.

Where applicable law provides greater consumer protections than this policy, applicable law will control.